Shipping Policy

This Shipping Policy explains where Buckaroo Endurance currently ships, how long orders typically take to process, how shipping charges are determined, what to expect for delivery, and what to do if something goes wrong with a shipment.

Buckaroo Endurance currently ships within the United States only. We do not currently offer international shipping.

In-stock orders typically ship within 2–3 business days. This is our normal processing time — the time it takes us to prepare and hand off your order for shipment — not the time it takes for your order to arrive.

Delivery time is separate from processing time and depends on the shipping method selected and the destination. See Shipping Methods & Delivery below.

Processing may take longer than usual during new product launches, periods of unusually high order volume, holidays, or other circumstances outside our reasonable control. We’ll do our best to keep delays to a minimum, and this does not affect the rights and remedies described elsewhere in this policy.

Available shipping methods and estimated delivery times are presented at checkout. Estimated delivery times begin after your order has processed and shipped, and are estimates rather than guarantees unless the shipping method you select explicitly guarantees delivery by a specific date.

Available shipping options and applicable shipping charges are calculated and displayed during checkout based on your order and destination.

Checkout and order fulfillment for Buckaroo Endurance are handled through Shopify. When tracking information is available for your shipment, it will be provided through that checkout and order process. If you don’t receive tracking information and would like an update, contact support@buckarooendurance.com.

You’re responsible for providing an accurate and complete shipping address at checkout. Please review your shipping information carefully before completing your order.

If you notice an error in your shipping address after placing an order, contact support@buckarooendurance.com as soon as possible. We’ll do what we can, but we can’t guarantee an address can be changed once an order has entered processing or fulfillment.

If your order appears to be missing, arrives with an item missing, arrives damaged, or the wrong product arrives, contact support@buckarooendurance.com with your order number and a description of the issue. Photos may be requested for damaged or incorrect products. We’ll review the circumstances and work with you on an appropriate resolution, consistent with our Return Policy.

Once a shipment is in transit, delays can occur due to the carrier, weather, service interruptions, or other events outside our direct control. If your shipment appears significantly delayed or hasn’t arrived, contact support@buckarooendurance.com so we can look into it.

Return shipping is covered by our Return Policy. In short: eligible standard returns may be requested within 15 days of delivery, ordinary discretionary returns are shipped back at the customer’s expense, and we cover reasonable return or replacement shipping costs when needed to resolve a damaged, defective, or incorrect product. Contact support@buckarooendurance.com before sending anything back. Full details are on the Return Policy page.

This Shipping Policy does not limit any rights or remedies you may have under applicable law for undelivered, damaged, incorrect, or defective goods.

Reach us at support@buckarooendurance.com for:

• Shipping questions
• Address errors
• Delayed shipments
• Missing orders or items
• Damaged or incorrect shipments
• Other fulfillment problems